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Refund & Cancellation Policy – Sanvi Cakes Corner Last Updated: [Insert Date] We strive to ensure every cake and dessert meets your expectations. Please read our refund and cancellation terms carefully: 1. Cancellations Orders canceled at least 24 hours before delivery/pickup are eligible for a full refund of advance payment. Orders canceled less than 24 hours before delivery/pickup are non-refundable, as preparation may have already started. Same-day orders cannot be canceled once confirmed. 2. Refunds Refunds are only issued if: ✔ The order was canceled within the allowed time. ✔ The wrong product was delivered. ✔ The product was damaged during delivery (must provide photo proof at delivery time). Refunds (if applicable) will be processed within 5–7 business days to the original payment method. 3. Replacements If a product does not meet expectations (wrong flavor, design issues), we will provide a replacement order at the earliest possible time. 4. Non-Refundable Cases Incorrect information provided by the customer (wrong address, wrong delivery time, etc.). Products not stored properly after delivery (e.g., not refrigerated when required). Minor design variations from sample images (since all cakes are handmade). 📞 For refund or cancellation requests, please contact: Sanvi Cakes Corner – Bhoj Phone/WhatsApp: 9916459067 Email: sanvicakesbhoj@gmail.com